Device return

[hhalfpenny]

We returned our home hub well over a month ago with the tracking label provided by BT and are still receiving emails asking us to return

I posted it in December which was probably a mistake. I have a proof of posting but not sure if it’s for this.

Postcode XX30 1FF

Any help would be appreciated

Thank you 

[DavidM]

Hi @hhalfpenny and thanks for posting.

I'm sure I can help you. I've dropped you over a private message so please reply with the details and include a screen shot of the return receipt.

Cheers

David

[PaddyB]

Hi @hhalfpenny,

Thank you for sending in your details and for including the proof of postage. I've marked that equipment as having been returned.

If you need anything else, please feel free to drop me a reply to the Private Message I sent you earlier.

Thanks,

Paddy