Digital upgrade decision

[licquorice]

You are entirely missing the point. It is nothing to do with having a copper line, it is the fact of having different suppliers for broadband and telephony sharing that line.

[iniltous]

Nonsense, you really are uninformed,

shared metallic path is not ‘code’  for a ordinary copper pair service, it’s a legacy product that only a tiny few consumers still use, big providers like Talk Talk and Sky haven’t even offered it for decades , the overwhelming majority of consumers on Openreach taking advantage of the enormous choice in providers on offer  , like Sky , Vodafone, Talk Talk , Zen , Plusnet , EE (I could go on) ….

you are falsely conflating this with FTTP (full fibre) availability , you may not have FTTP yet , but you have for the last 10-15 years had a massive amount of choice , but you , for whatever reason , chose to stay on SMPF when you had much better value choices , that’s why it’s fair to say you were resistant to change , you could have done what you are now obliged to do , 15 years ago .

No one made you stay on SMPF , the majority abandoned that when Sky and TT (in the main ) started to offer their own telephone service completely separate from BT and gave their customers an ultimatum, join us for both , or find a different broadband provider.

[WSH]

Again, just to be clear, DV will run quite happily over copper.  It does not require Full Fibre (FTTP), although there is a push to get people to do both changes at the same time, where possible.  Some exchanges now are flagged as not offering new copper services and so a change of service may well involve switching to full fibre.  If you enter your details here, and it says you are on a Fibre Priority Exchange, I believe that to be the case.  (I'm sure I'll get corrected if I'm wrong).

https://www.broadbandchecker.btwholesale.com/#/ADSL

I personally was on DV over copper for two years before switching to FTTP last September.  DV works fine over copper.

[pippincp]

You do realise you could have transferred you phone service to plusnet as well as having broaband broadband service. You chse to stick with BT for your phone which elicided  @iniltous  statement.

[WSH]

I had heard that Plusnet were not offering a phone service.  Is that not true then?

[Biz55]

Yes. I checked today. Perhaps in the past ?

[jac_95]

@Biz55 

Plusnet don't offer a phone service anymore and on renewal if wanting a phone service will offer either EE or BT package for broadband and phone instead

https://www.plus.net/help/my-account/changes-to-broadband-and-phone-faqs/

[iniltous]

The OP had years to join Plusnet for telephony as well as broadband if that was what they wanted , it’s only relatively recently that PN have decided to leave the telephony game.
Although the need to change would be similar , instead of BT making the offer to add broadband to the ‘existing’ BT telephony, leaving PN broadband in the process, if the OP was with PN for both PN telephony as well as broadband, Plusnet would be pushing the OP towards EE if they wanted to keep a telephone service , relinquishing the PN broadband provision to EE ,  it all being somewhat academic given it’s the same underlying group for BT , EE and Plusnet .

But  in this case it’s the SMPF nature of the OP’s current ‘connection’ that is driving the need for change , to get them off SMPF /PSTN /WLR not Plusnet leaving the telephony game , if the OP doesn’t want or need telephony any longer they could leave SMPF/WLR  , dropping the BT involvement completely, and just become a Plusnet broadband only customer , the assumption here from BT and PN is that the OP wants to keep telephony as they haven’t so far made any indication that they want it removed.