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woshappenin
Aspiring Contributor

on ‎12-08-2023 12h32

551 Views
Message 1 of 3

Direct Debits

Wonder why the BT website is the most tortuous to navigate that can possibly exist, in particular to make contact, do they even have an e-mail address?

Although no longer an BT customer I get a half yearly charge of £5.62 taken by DD that I would just like to know what for.

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Weerab1983
Expert

on ‎12-08-2023 12h41

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Message 2 of 3

Re: Direct Debits

If you click on the my BT link along the top right hand side of the website you can login to your account and should see your bills etc from there 

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pottyperson
Distinguished Guru
Distinguished Guru

on ‎12-08-2023 15h26

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Message 3 of 3

Re: Direct Debits

@woshappenin wrote:

Wonder why the BT website is the most tortuous to navigate that can possibly exist, in particular to make contact

"Contact BT" at the bottom of every page on the website might help.

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