My broadband went down first thing Sunday morning, and open reach came out Tuesday PM and fixed it, am i entitled to anything and if so how do i go about getting it?
thanks
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Compensation is paid if the fault is not fixed two working days after you report it.
https://www.bt.com/help/account-and-billing/automatic-compensation
So it would appear you are not due compensation.
OK thanks for letting me know 😁