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Message 1 of 3

Does BT still have a Live Chat?

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Hi there,

I am trying to contact BT via the live chat, but I can't seem to find it?

It says you can call them, but I would rather use the live chat if possible, is there a direct link to it?

Thanks,

Tyler

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Message 2 of 3

Re: Does BT still have a Live Chat?

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nevermind found it! it doesn't always show ;(

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Message 3 of 3

Re: Does BT still have a Live Chat?

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The option only appears to be available in certain categories if you click through.

https://www.bt.com/help/contact-bt

Seems to be available for Technical Support but not billing for example. I don't know if that's dynamic depending on demand or permanent. 

 

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