I have one or more old MY BT accounts (pre 2023) that may be stopping my entry to a new one. Pease can someone from BT drop mt old MY BT old accounts?
Hi @liveseygeoffrey and welcome to our community.
Thanks for posting about your MyBT. I can get the old accounts removed for you. I'll need a few details so check your inbox for my message and drop me a reply.
Cheers
David
Thank you for you help with this problem. please email me with details you require
@DavidM has already sent you a PM, you need to open it and reply to it.
Thanks for posting back!
My colleague David has sent you a message privately on here. Click on the envelope on the top right hand corner of the page where you'll see his message. Please reply with the info requested and one of the guys will get back to you to give you a hand.
Thanks,
Robbie
Thank you for your help. I'm new here where would DavidM have sent the message to?.
select envelope at top of page next to your avatar
Hi @liveseygeoffrey, @DavidM will be back in the office this afternoon and he'll be in touch with you then.
Cheers
John