Equipment returned not marked as received

[tinkylen]

Recently left bt and was asked to return the hub and a mini hub. I posted both in the same bag. Marked as delivered by Royal Mail. The hub has been marked as received on mybt but the mini hub is still showing as awaiting return 

[JohnC2]

Hi @tinkylen, sorry the mini hub hasn't been marked as returned. Give us a call on 0330 1234 150 and speak with one of our guides and they'll update this for you.

Cheers

John