Hi,
I have received a letter to upgrade to full fibre. I am currently on the Social Tariff. I tried to do the upgrade by contacting BT, on the number on the letter. Apparently, I cannot upgrade on the Social Tariff and I will have to do a new contract. They offered me 100mb full fibre for £29.00, which was OK, but I would like to stay on the Social Tariff. Is there anything I can do to upgrade to full fibre? A different phone number to contact them on?
Thanks for any advice!