Still going on as of 23rd June 2024.
With bill time approaching 03 July 2024, not going to be happy if I get charged for mobile usage over the usage limit.
There has to be a strong case for customers in this situation to get BT to remove any additional charges and give us all a compensation amount to make up for all the wasted time and effort spent on this.
Just for a bit of fun. I tried to see usage on the PC browser (Chrome, Win 11).
You can get to the bit "View my BT mobile usage" where it tempts you in to see more detail.
No "fetching token etc." , but usage now shows no mobile data used, no landline usage, no texts sent.
Has to be total rubbish as I text most days, possibly use the landline a few times a month and I'm using mobile data every day.
The issue is being looked into, but I sincerely hope this doesn't roll over into a new billing period.
It reminded me that usage goes back a long way and in the days of 57-Kb/second dialup modem at 1p per minute. That's got to be several decades ago, so not much progress made.
Even further back, I had a Hayes modem, 1.2-Kb duplex or on a good day, 2.4-Kb one way.
I dread to think how many months it would have taken to stream a film.
