Finding out which devices BT will want me to return

[WSH]

@iniltous   Yes, I appreciate that but in this case the letter implied I would be charged, which is why I raised a complaint.

[iniltous]

I can understand why getting a request to return equipment that doesn’t need to be legally returned may be unsettling, but at the same time , the pre paid means to return is provided and even if a trip to the Post Office is an imposition, you can get equipment collected , and why would anyone want to keep old electronic equipment anyway .

[Kimberlin]

This is yet another thread that’s getting ludicrous. The OP is overthinking the whole thing. They’ll get a email or letter telling them what to return, hopefully a returns bag and they send what they’ve been told to send back, it’s really that simple!

If in doubt, send the lot back. Just make sure you keep your proof of postage, take a photo of the receipt from the post office and move on with life.

[WSH]

@iniltous   I didn't say it was unsettling.  I still had a use for the hub and, let's face it, I've certainly paid for it over the years. 

The point I was making was that this request popped up out of the blue, a couple of years after I'd been given an SH2, so it suggests a certain degree of chaos in the system.

Anyway, as @Kimberlin  says, the thread has past it's best before date, so I'll leave you all to it.

[gg30340]

I can believe I am saying this but I agree with @Kimberlin in his message.

The question had been answered more than once.

I will ask the moderators to lock the thread.