First Bill

[vandenolan]

Guys,

Any idea when my first bill will be showing on the My BT app, I returned recently and my service went live 3 days ago.

Wierdly when I use the app, my products and account number are showing, yet when i sign in online it states there is no account associated with my ID, very strange. Any help appreciated.

Mark..

[DanielS]

Hi @vandenolan,

The first bill may be produced about 5 working days after your service started.

If you went live on the 30th, then I would expect a bill around Tuesday.

You should get an email notification telling you about the bill. 

If you have any issues, come back to me.

Thanks,

DanielS

[vandenolan]

Thanks for the info.

Mark...