Hi mate,
Keep on at them. I complained and complained and eventually got a really helpful advisor. Within an hour a guy emailed me a code. It was something so simple but took so much effort to achieve
Thanks
Ian
John,
Thanks for your reply, I will be in touch again if needs be - hopefully I will hear something soon though 🙂
John,
I raised the issue last Wednesday evening and I still haven’t heard anything at all - if you could look into it I would be really grateful
Still nothing, it’s been 9 days now!