Full fibre 500

[GuyK]

I am currently on a BT full fibre 500 contract.

I was looking to send a link to this package to a friend who may be interested.

However, I do not see the 500 full fibre option listed any longer on the BT website.

Has it been discontinued or have I just missed it?

[iniltous · Accepted solution]

It’s not clear ( to me at least ) why BT only ‘offer’ selected products to customers on the website, presumably the full range of products will be available to order by phone ,  a quick check of a random address doesn’t show me 500Mb either, but the 300Mb product is shown , a while ago,  I’m fairly sure it was  500Mb that was offered but  not 300Mb…it does seem to be the fairly odd way BT chose to market their FTTP products ( seems baffling to me ) …however the apparent removal of the 700mins calls option for telephony customers was first spotted by its removal ( not displayed as a clickable option ) from the web portal, hopefully BT are not replacing 500Mb as the mid tier FTTP with 300Mb .

[GuyK]

Thanks for the reply, I notice EE are offering fttp 500 and also 900 both at exactly the same price🤪 which is to say the least, bizarre and at a price a fair bit more than I am paying.
The whole fttp strategy is a mystery to me!
Thanks for your help.

[orozz]

The 500 option was offered to me in the My BT upgrades section.

[iniltous]

Given the push to get BT customers to move to EE , it may be a ploy , if BT offer 300Mb for the same price as EE will supply 500Mb , unless there is a reason not to consider EE , then it’s a no brainer really to pick the EE offer , after all they are fundamentally the same apart from the EE being ‘faster’ .