cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
185 Views
Message 1 of 2

How do I delete an old account from my BT ID

I have an old BT account on my BT ID which it keeps defaulting to, meaning I can't access various parts of my app etc on my live account. How do I get this old account removed, please?

0 Ratings
Reply
1 REPLY 1
179 Views
Message 2 of 2

Re: How do I delete an old account from my BT ID

@Penfold3 

Select the 'message now' option on this link https://www.bt.com/help/contact-bt/account-and-billing/broadband to have a live chat with a billing guide, they can do it.

0 Ratings
Reply