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Eaglemac50
Beginner

on ‎28-10-2022 9h55

844 Views
Message 1 of 6

HOW TO CLAIM MY BT REWARD CARD

Hello,

Seems I have the same issue as many others.  How can I claim my BT Reward Card for my new broadband service when all of the links in MY BT seem to avoid directing me to a simply claim request?

 

Thanks.

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5 REPLIES 5
imjolly
Distinguished Sage
Distinguished Sage

on ‎28-10-2022 10h00

837 Views
Message 2 of 6

Re: HOW TO CLAIM MY BT REWARD CARD

when did your broadband package go live



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Eaglemac50
Beginner

on ‎28-10-2022 22h05

823 Views
Message 3 of 6

Re: HOW TO CLAIM MY BT REWARD CARD

September 2nd 2022

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JohnC2
Moderator-Retired

on ‎29-10-2022 8h35

803 Views
Message 4 of 6

Re: HOW TO CLAIM MY BT REWARD CARD

Hi @Eaglemac50, welcome to the forum and thanks for your posts.

Are you able to view your bills on your online account?
Did you place your order on bt.com?

Cheers

John

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Eaglemac50
Beginner

on ‎29-10-2022 9h26

797 Views
Message 5 of 6

Re: HOW TO CLAIM MY BT REWARD CARD

Hello,

Yes, I have an online account and yes I placed my order through BT.com

 

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JohnC2
Moderator-Retired

on ‎29-10-2022 11h36

786 Views
Message 6 of 6

Re: HOW TO CLAIM MY BT REWARD CARD

Hi @Eaglemac50, thanks for getting back to me.

I've sent you a Private Message so you can get in contact with us and we'll be happy to help you with this.

Cheers

John

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