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Message 1 of 3

Halo 3+ upgrade

Just had an email saying I've been upgraded to 3+.

Looking at the benefits I'm not sure why I've been upgraded and possibly it's a slightly worse option.

I already have an EE device if my broadband goes down, I already get the double data option, but I seem to have lost the benefit where if my broadband goes down I get unlimited data until it's restored.

I don't have fibre to the house and checking openreaches site it ain't coming anytime soon.

Any suggestions as to what benefits I'm actually getting that's different to what I already have, please?

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Message 2 of 3

Re: Halo 3+ upgrade

does your EE device provide broadband automatically if hub ahs problems or do you have to call CS first?

 

https://www.bt.com/help/broadband/learn-about-broadband/bt-halo/what-is-bt-halo-and-how-can-i-get-it...



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Message 3 of 3

Re: Halo 3+ upgrade

I was told it's automatic 

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