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Message 1 of 4

Halo 3

Hi, 

Ordered Fibre Halo 3 with Complete Wi-Fi. I have received Smart Hub 2 and Additional Disc but no Hybrid Connect. 

The offer/order does specify it includes the "Keep Connected Promise" with Hybrid Connect.

Should the Hybrid Connect have come at the same time? 

Cheers, 

Dom

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Message 2 of 4

Re: Halo 3

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Message 3 of 4

Re: Halo 3

So this "Keep Connected Promise" only means if I have problems? There was no Halo 3+ on any of the deals I could compare and I was talking to the agent about having Hybrid Connect when I ordered. Maybe I'll have to call them back. 

kiddala_0-1701246040943.png

 

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Message 4 of 4

Re: Halo 3

With Halo3+ you get a Hybrid Connect device that is permanently connected to your hub and switches over automatically on line failure. With Halo3, you have to request a device when the line fails.