Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rangout
Beginner

on ‎08-05-2026 18h55

41 Views
Message 1 of 2

Have the Home Essentials prices gone up?

I'm on the Home Essentials package at £15 per month

 

I got an email back in Jan telling me it was going up to £18, then another mail in Feb saying the prices would remain frozen. I logged on to my account and next month's bill will be £18

 

I've look on here and other forums which say it should remain at the old price, but I called BT and they seem to think the price rise is correct although he said the rise is consistent across all packages, something the email contradicted

Does anyone know what the real rate is?

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

‎08-05-2026 19h17 - edited ‎08-05-2026 19h20

33 Views
Message 2 of 2

Re: Have the Home Essentials prices gone up?

This is the up to date pries

social tariffsocial tariff

BT did publish thatte essential paces were increasing but quickly retracted and said there was no increases to essential packages



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply