Unable to access My BT

[kevs005]

When trying to access My BT to view my bill I keep getting the message: "Sorry, we can’t get your account details at the moment"

[imjolly]

there are numerous posts on forum identical to yours - BT are aware and working on it

[Kimberlin]

It's interesting that so many people need to view their bill so frequently. I never look at mine, but then it's a fixed monthly price that stays the same throughout the year.

[pottyperson]

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@Kimberlinwrote:

It's interesting that so many people need to view their bill so frequently. I never look at mine, but then it's a fixed monthly price that stays the same throughout the year.

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Maybe you should have a look because most people will see increases at this time of year. Moreover, there will be sundry changes at any time for many others. It might be hard to take, but not all are the same as you.

[Kimberlin]

@pottyperson  I don't need to look at my bill, there's a £4 a year increase year on year and I switch every two years anyway. Plus, I don't have a landline, so there's no need for me to keep checking it. Trust me, it isn't hard to take to accept that others may be in a different position, despite what you might think.