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Liamjd
Beginner

on ‎15-08-2024 21h51

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Message 1 of 2

Help removing an old account

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Hi, 

I have noticed that I have two accounts. One is linked to an old phone contract where TnT app was included, this contract has now since finished and I no longer have that or need that account open. Could this be closed so I only have one account open. 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎15-08-2024 22h12

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Message 2 of 2

Re: Help removing an old account

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Try co tacting the billing team and they should be able to help.  https://www.bt.com/help/contact-bt/account-and-billing/broadband



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