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Dauer
Aspiring Contributor

on ‎03-07-2023 4h07

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Message 1 of 2

Home Essentials - signing off UC

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Hi all,

I'm signing off universal credit soon and was wondering if I should notify BT about it

Package details page on MyBT says that BT themselves will check it when my contract ends and I don't have to do anything
However, the eligibility check won't happen until december and I don't want BT to consider me a fraudster and order me to repay x amount of money for those 5 months

Any advice?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-07-2023 8h46

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Message 2 of 2

Re: Home Essentials - signing off UC

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I think you can just stay on essentials until BT make the check after 12 months and then you will have to move to standard package unless you are eligible to claim at next check

https://www.bt.com/terms/home-essentials



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