Dauer
Contributor
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Hi all,
I'm signing off universal credit soon and was wondering if I should notify BT about it
Package details page on MyBT says that BT themselves will check it when my contract ends and I don't have to do anything
However, the eligibility check won't happen until december and I don't want BT to consider me a fraudster and order me to repay x amount of money for those 5 months
Any advice?
Solved! Go to Solution.
0
Ratings
1 REPLY 1

Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
I think you can just stay on essentials until BT make the check after 12 months and then you will have to move to standard package unless you are eligible to claim at next check
https://www.bt.com/terms/home-essentials
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.