Hi, I am currently a virgin media customer but as their prices have gone up to much I am thinking about leaving and going on home essentials plan as I'm on benefits.
Have a couple of questions firstly what is the maximum speed on the home essentials plan that u can have? Is it 80/20? Is that on home essentials 2? Does bt still offer that? Also I would need a new line as there isn't one here anymore, but I have recently found out that there is fibre to the property at my address that's available, if I was to go ahead would openreach install a fibre to the property connection or would it be fibre to the cabinet so copper line? Any help be nice thanks
Have a look at : https://www.bt.com/broadband/home-essentials
You'll need to call the number on that page to order. There's the home essentials fibre 2 with average speeds of 67mbps
https://www.bt.com/terms/home-essentials-from-10Nov-2023
As for full fibre - if you are in a area where Openreach full fibre is available then yes you may be switching to the full fibre infrastructure as part of the broadband package.
You can get virgin essentials broadband if you are on qualifying benefits. I cannot post the link to web page but just Google it