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Tantalum
Contributor

‎09-06-2023 11h45 - edited ‎09-06-2023 11h46

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Home phone and broadband contract coming to an end

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Is it best to call to try and get a good deal on a new contract? Or is there an online option? Which number gets me through to the right department? Thanks in advance.

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imjolly
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Distinguished Sage

on ‎09-06-2023 14h23

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Re: Home phone and broadband contract coming to an end

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try either options team0800800030 or retention 08007831401 and see what you can negotiate  make sure you know BT current offers and also that of other ISP to help your bargaining

 



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Tantalum
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on ‎12-06-2023 9h09

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Message 3 of 3

Re: Home phone and broadband contract coming to an end

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Thank you.
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