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Rania
Beginner

on ‎15-01-2024 11h54

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Message 1 of 3

How can I cancel my Xbox subscription?

Is there a way to  cancel the free  Xbox subscription, not switch off the auto renewal, cancel it all together?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎15-01-2024 11h58

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Message 2 of 3

Re: How can I cancel my Xbox subscription?

have you tried contacting CS 03301234150 or try billing  https://www.bt.com/help/contact-bt/account-and-billing/broadband



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Rania
Beginner

on ‎15-01-2024 12h05

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Message 3 of 3

Re: How can I cancel my Xbox subscription?

Tried and there was 60min waiting so I was hoping there's something I am missing in the settings that I can do without having to wait. Thank you.

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