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Message 1 of 2

How do I remove an old account from MyBT?

Hi @DanielS ,

My name is Santiago and I would like to delete my 2no old BT accounts I'm not using anymore.

Could you please contact me in a private message so I can confirm both account numbers?

Thanks a lot 🙂

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Message 2 of 2

Re: How do I remove an old account from MyBT?

Hi @hefesanti,

Thank you for posting and welcome to the Community. I've moved your post onto its own as the last one had been marked as solved. If you send me your details, I'll be able to get that old account removed.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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