How do I remove old accounts from MyBT?

[RicoMagico]

Hi,

I have 3 previous accounts in MyBT and my current account is only accessible via the 'Your Bills' area.

Can you help to remove the old accounts please and allow the current account to show up when I log in?

Thanks,
Ricky

[RicoMagico]

Could someone please help me with this?

[gg30340 · Accepted solution]

If you call BT Customer Services on 0330.1234.150 they should be able to do that for you.

[RicoMagico]

Thanks very much for your help.

[DavidM]

Hi @RicoMagico and welcome to our community.

If 150 can't help please get back to me and I'll lend a hand.

Thanks @gg30340 for the pointer.

Cheers

David