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ianmcq28
Beginner

on ‎01-11-2023 21h22

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Message 1 of 3

How to access my Xbox Game Pass offer?

Hi

Apologies I've seen variations on this topic, but would like help please.

My service went live today and I received an email regarding XBox Game Pass.

I have followed the instructions but there is no external partners option available on mobile or desktop.

I do not have more than 1 BTIDs.

Some posts have suggested that it will be available after the 14 day cooling off period, but that just doesn't sound right.

Why would it not be clear in the email and text?  Why send it now?

Best Regards

Ian

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎01-11-2023 21h29

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Message 2 of 3

Re: How to access my Xbox Game Pass offer?

If only live today then to soon

HAve you paid your first bill?

Has your order been marked completed in MYBT

You need to use pc/laptop to access MYBT not the app



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ianmcq28
Beginner

‎02-11-2023 7h46 - edited ‎02-11-2023 8h18

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Message 3 of 3

Re: How to access my Xbox Game Pass offer?

Hi

Thanks for your reply, just to confirm...

I did use laptop to access.

I've not had any bills yet

The email states available to use straight away.

No T's & C's to suggest otherwise.

I've started a webchat with BT now...

Many Thanks, Ian

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