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Message 1 of 2

How to keep my current smart hub

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Hi, I’m renewing for another 24 month, but I want to keep my current router, as it 2 years old and it working really good, but when I’m renewing my current package, there no way to tell them I want to keep my router and don’t want a new router. 
thank you if you are able to answer.

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Message 2 of 2

Re: How to keep my current smart hub

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You don't automatically get a new Smarthub when you renew your contract. 

You would need to use a Smarthub 2 if you are getting Digital Voice phone but if you are not getting that there is no need to change from your Smarthub to a Smarthub 2 even if they do send you a new Smarthub 2 or a new Smarthub.

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