How to merge two accounts?

[Sam222]

How do you merge a old account with a new one? When I sign into my bt account is auto signs to my old account and I would like to sign into my new account. Thanks in advance.

[gg30340]

You can not change this yourself.

I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They are very busy at present so it can take up to 24 hours for them to contact you. They will do this by posting on this thread.

[DanielS]

Hi @Sam222,

I can get the old account removed for you so you can only see your active account. I'll send you a private message with some information that I need.

@gg30340 thanks for dropping me a line.

Thanks
DanielS