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Message 11 of 16

Re: Hub 2

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Ok that's good to know, thanks for your reply.
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Message 12 of 16

Re: Hub 2

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I thought it's the hub as the charge is alot for delivery.
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Message 13 of 16

Re: Hub 2

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The member of staff said I would need a new hub and the charge would be£ 10.99 that's when I queried it and said I'd never paid for one before.
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Message 14 of 16

Re: Hub 2

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£10.99 sound like it is a delivery charge. If I were you I would call BT Billing 0330.1234.150 and ask why you are billed for delivery.

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Message 15 of 16

Re: Hub 2

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@Sue41 

The DV phones connect to the SH2 using DECT not WIFI so a drop in your WiFi will not effect your DV phone.  This has been covered numerous times on the forum



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Message 16 of 16

Re: Hub 2

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Thank you il ring them again.
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