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Message 1 of 2

I can't claim Reward card

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Hi

I have had numerous emails and texts telling me to claim my reward card on bt.com/claimmyreward which goes to the BT login and there is nothing there I can see about the reward card. 

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Message 2 of 2

Re: I can't claim Reward card

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@Joanna4 

Welcome to this user forum for BT Residential phone and broadband customers.

A recent post from a moderator recommended to try this.

"If you message us from the Contact Us pages a guide will be able to help you with that"

Give that a try.