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Andygray1987
Beginner

on ‎17-05-2023 21h30

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Message 1 of 2

I have 3 accounts showing on my bt

I have recently just got bt broadband. When I log into my bt it’s showing 3 accounts. Two old ones and it stays on a old account. Does anyone know how I can delete the two old accounts please?

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RobbieMac
Moderator-Retired

on ‎18-05-2023 11h17

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Message 2 of 2

Re: I have 3 accounts showing on my bt

Hi @Andygray1987

Welcome to the BT Community and thank you for your post!

Sorry for the old accounts showing on your BT ID.  We will be able to help with this from here.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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