I haven't recieved my £100 reward yet

[shelleyfarrow36]

I haven't recieved my £100 virtual card, ive tryed to look into it & got nowhere.

[JohnC2]

Hi @shelleyfarrow36, sorry you've not received your reward card yet.

I take it you've already claimed the reward. Has your service been active for more than 14 days?

Cheers

John

[shelleyfarrow36]

Yes ive had my tv & broadband package for 4 months now.

[DavidM]

Thanks for confirming that @shelleyfarrow36 .

Have you checked your spam and junk filters?

Cheers

David