I'm getting fed up not receiving a final bill

[JohnC2]

Hi @Zooks47, sorry you've not received your final bill yet. 

How long is it since you closed your account? As it can take 7 days for the final bill to be issued after the account has been closed.
Cheers

John
 

[Zooks47]

Hi my 'service' was ceased (ie a new provider took over) on 5th October.  I've made several phone calls without any success and I can see that there is future bill being raised on 5th November.  The system is soooo slow.

[JohnC2]

Hi @Zooks47, thanks for getting back to me. I'm sorry that the bill hasn't been issued yet as it should.

I've sent you a Private Message so you can get in touch with the Mod team for help and we'll be happy to get the account closed.

Cheers

John

[JohnC2 · Accepted solution]

Hi @Zooks47, thanks for getting in touch and I've got the account closed now from the 4th October and a final bill will follow in the next 7 days.

Cheers

John