on 27-10-2023 19h41
Solved! Go to Solution.
on 27-10-2023 20h21
Hi @Zooks47, sorry you've not received your final bill yet.
How long is it since you closed your account? As it can take 7 days for the final bill to be issued after the account has been closed.Cheers
John
on 27-10-2023 20h28
Hi my 'service' was ceased (ie a new provider took over) on 5th October. I've made several phone calls without any success and I can see that there is future bill being raised on 5th November. The system is soooo slow.
on 27-10-2023 20h32
Hi @Zooks47, thanks for getting back to me. I'm sorry that the bill hasn't been issued yet as it should.
I've sent you a Private Message so you can get in touch with the Mod team for help and we'll be happy to get the account closed.
Cheers
on 03-11-2023 14h02
Hi @Zooks47, thanks for getting in touch and I've got the account closed now from the 4th October and a final bill will follow in the next 7 days.
