on 09-07-2024 17h59
Because of a technical issue I can't create a BT ID. I have tried multiple times to no avail and I need it to set up my broadband properly. Can someone please guide me through this?
on 09-07-2024 18h18
Can't help with creating a BTID, but not sure what it is regarding setting up your broadband that you can't do because if lack of BTID.
on 09-07-2024 18h38
See help page.
https://www.bt.com/help/account-and-billing/what-is-a-bt-id-and-how-can-i-get-one-#:~:text=You%20may....
You do not need a BTID to set up your Internet connection.
Why do you think you do?
on 10-07-2024 15h08
I'd like to have the account to make full use of the app and to set up the hybrid connect that I'd be receiving within the next couple of days.
To make full use of the app and to set up the hybrid connect that I'd be receiving within the next couple of days I believe I need the ID.
on 10-07-2024 15h09
Don't I need it to set up the hybrid connect?
on 10-07-2024 15h29
No, you can set the Hybrid connect up without the MyBT app or a BTID.
https://www.bt.com/help/bt-halo/getting-set-up/setting-up-hybrid-connect
What error are you getting when trying to set up your BTID?
