Had this text, is it a scam??
I thought a member of the community moderators had already claimed my reward card due to a previous issue they resolved for me with an old BT ID
Solved! Go to Solution.
Hi @TR1, thanks for your post. The website https://care.bt.com/claim_reward_card is just a guide on claiming your reward and was probably in the process of been sent before I claimed it on your behalf.
You should've received an email to confirm the reward was claimed when I claimed it on the 31st for you?
Thank you for your quick response!
yes I received the email on Monday
Hi @TR1, that ok then.
I'll ask for this link to be updated as the reference to November 1st was for last year and is no longer relevant.