Hello,
I've found myself in quite a strange scenario, but I'm not too sure where to go for advice on this
I moved into my a rented apartment on the 2nd October. I've been trying to set up a broadband package with Plusnet since the 2nd, but there's been a series of delays/ cancellations because of issues with their suppliers. I believe it may have something to do with my line already being active with another ISP. My landlord has confirmed that the previous tenant has closed out her broadband contract with the property
Anyway, the reason why I'm addressing this here is because I've just been given a parcel containing an EE/BT broadband + phone + home TV package. It's under my address, but named for a Mr P.W (I won't give out the full name). Mr P.W has never lived here also - confirmed by my landlord. I'm just trying to piece things together. Could this be some sort of fraud or scam from this Mr P.W? Or could he have simply accidentally sent it all to the wrong address? I'm not sure if this is me thinking too much about it, but his parcel was actually sent at the end of August. This is around the time that my apartment would've been advertised on Right Move. So if this is some sort of scam, could he have just taken a random address from Right Move? (Note that I've only just received this parcel because Roya Mail handed it to the barbers downstairs in August, of which have only just given it to me thinking I'm Mr P.W)
I've sent the parcel back to EE. But this won't solve my Plusnet issue, of which is probably irrelevant to this community anyway
