Kit returns

[ccollings39]

I have returned my kit on the 9th December but am still getting reminders to return it. 

I have my tracking details but cannot get through on the telephone. 

Is there an email address I could use?

[Keith_Beddoe]

@ccollings39 

Select the 'message now' option on this link https://www.bt.com/help/contact-bt/account-and-billing/broadband to have a live chat with a billing guide, they'll get you sorted.

[Manatarms84]

You can also text GUIDE to 61998 and you will get a call back normally within 20 mins

[ccollings39]

Thank you