Are you paying for any Halo benefits ? , my experience renewing relatively recently with BT was that very close to the new customer price was easily achieved, no threats to leave , no joining another ISP hoping for a last minute offer , and TBH an even cheaper price was available if switching to EE (although no pressure to do so , it was just an option ) , so 500Mb for around £31 -£35 should be your target for just broadband, it’s difficult to know fir sure as apparently taking a deal in March should avoid the £4 April increase , so £47 for broadband only ( no phone service , no extras like whole home WiFi or unbreakable broadband, or any Halo option ) seems very expensive…
I’d try again , however if you do have extras like Halo that take your monthly fee upto £47 then getting rid of them seems difficult, if you genuinely only have standalone BB (500 Mb) and are told it’s £47 no negotiation that is a poor offer with no justification of why it is so uncompetitive, I’d be looking at my other options, but I’d say in the overwhelming number of cases , when pressed on what people posting here actually get , they generally say they don’t have a standard service at all , but compare the basic broadband price for new customers against their renewal price that has various extras like Halo .
