Landline Usage function

[JackieP]

Hi- I used to be able to log in to my BT account and view my landline usage ‘live’- but now I can only look back over the previous month. When I try to view current usage I get this message- ‘fetching the authorisation token’. Is this happening to anyone else? Any ideas what’s causing this? Thanks 😊

[Keith_Beddoe]

@JackieP 

See https://community.bt.com/t5/Home-phone-including-Digital/Fetching-the-Authorization-Token-Please-wai...

https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/My-BT-won-t-show-usage/td-p/2384639

[JackieP]

Thank you!