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Message 21 of 26

Re: Mis Sold New Broadband package.

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Thank you for your message, which sounds hopeful. I’d like to reply but cannot find the method of doing so. I don’t want to put the details here
How do I reply to the private message?
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Message 22 of 26

Re: Mis Sold New Broadband package.

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Click on the title of the message to open it, just clicking the envelope only gives a preview of the message.

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Message 23 of 26

Re: Mis Sold New Broadband package.

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Message 24 of 26

Re: Mis Sold New Broadband package.

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Thanks!
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Message 25 of 26

Re: Mis Sold New Broadband package.

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Thanks Keith I’ve found it how to do it
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Message 26 of 26

Re: Mis Sold New Broadband package.

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Thank you for your help Chris

The matter has been resolved and I now have a better contract with BT

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