Moved from Fibre 1 to Fibre 2... but no difference

[licquorice]

Without seeing the line stats it's impossible to tell what the problem is.

[Bungaroosh]

And is there no way to do that with an Openreach modem?

[licquorice]

There is if it is an Huawei HG612. The unlocking is fairly trivial if you wish to unlock it.

https://kitz.co.uk/routers/hg612unlock.htm

[RobbieMac]

---

@Bungaroosh wrote:

@RobbieMac helped with this previously.

Robbie, I wonder if you can tell what is going on? Is this really just down to an old (but functioning) modem and hub?

Many thanks.

---

Thanks for posting back @Bungaroosh 

Sorry that you seem to be experiencing this same issue again.  We'll be happy to see what's going on.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie