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NMS1
Beginner

on ‎22-05-2024 13h42

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Message 1 of 2

Moving House with BT 4G Broadband

Took out BT 4G Broadband over a year ago as we were renting where there was no decent internet and work from home. However we're currently in the process of buying a house and would like to switch to a normal broadband connection and am just wondering if I stay with BT will I be able to move my contract even though the contract for 4g wouldn't have finished? Or will we have to wait and change later if we don't want a penalty charge? Thanks.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎22-05-2024 13h50

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Message 2 of 2

Re: Moving House with BT 4G Broadband

@NMS1 

Welcome to this user forum for BT Residential phone and broadband customers.

You need to follow the BT Home Move process when you are ready to move. The team there will be able to advise on your best option. You may find that the 4G is needed for a while,  if there is a delay in providing service at your new house.

https://www.bt.com/exp/moving-home

 

 

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