Moving to EE ?

[Hawkmoon19]

just out of interest if I call 0330 123 4150 which option do you suggest choosing and will I get India or a UK call centre?

[gg30340]

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@chrisjp wrote:
Unfortunately it seems EE will make any promise if it persuades people to move from BT to EE

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The line stats show that it the OP's line can obtain that speed and if it is a guarantee then it must be honoured or the customer can leave the contract without penalty so I think you are off the mark with your assertion.

[gg30340]

BT do not have any Indian call centres. They were all moved back to the UK some years ago.

[Hawkmoon19]

Thanks sorry one final question - if we live in an area with good mobile service and have no connected alarms etc to the landline is there any downside to ditching the landline as I switch to EE?

[gg30340]

No.