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Message 1 of 3

Multiple Accounts in My BT

Hi,

I have returned to BT and see that I now have 3 accounts showing when I log in to MyBT.

Would it be possible to have the 2 old accounts removed please?

I don't see an option to do this within the MyBT area.

Kind regards,

Brian

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Message 2 of 3

Re: Multiple Accounts in My BT

Hi @brisycom,

Welcome back and welcome to the Community.

Sure thing, we can get that removed for you.

I'm one of the BT moderators. I'm going to send you a private message that you can reply back to me on.

Thank you

DanielS

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Message 3 of 3

Re: Multiple Accounts in My BT

Hi @DanielS ,

I have sent PM as instructed.  Thanks for your help.

Regards,

Brian

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