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mawais
Beginner

on ‎05-10-2023 16h36

300 Views
Message 1 of 2

Multiple Old Accounts

Hi there, 

I have 2 old accounts that are not used or have any products on them associate with my BT ID. I currently have 2 running accounts for 2 different addresses. As you can imagine, this is now starting to get quite confusing. I've phoned and spoke to customer services about 3 times now but to no avail. Please could someone help in getting rid of these 2 accounts from my BT ID please? 

Thanks. 

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1 REPLY 1
DavidM
Moderator-Retired

on ‎05-10-2023 17h30

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Message 2 of 2

Re: Multiple Old Accounts

Hi @mawais and welcome to our community.

Thanks for posting about your BTiD. I can get the unwanted accounts removed for you. I'll need a few details so check your inbox for my message and drop me a reply with the details. 

Just an FYI. We're busier than usual so it's taking a little longer than usual to reply but once you send over the details we'll get to you in turn.

Cheers

David

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