My BT App showing wrong account number

[AlexPlane]

Hi 
Wrong account number showing when i log into the app.

Can you please help get this corrected. I am unable to access and manage my broadband package when after I log in to the app.

Best

Alex

[DavidM]

Hi @AlexPlane and welcome to our community.

Thanks for posting about your My BT App. I'm sure I can help you with this. I'll need a few details so I'll drop you over a private message now so you can get in touch.

Cheers

David