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Message 1 of 2

My BT App showing wrong account number

Hi 
Wrong account number showing when i log into the app.

Can you please help get this corrected. I am unable to access and manage my broadband package when after I log in to the app.

 

Best

 

Alex

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Message 2 of 2

Re: My BT App showing wrong account number

Hi @AlexPlane and welcome to our community.

Thanks for posting about your My BT App. I'm sure I can help you with this. I'll need a few details so I'll drop you over a private message now so you can get in touch.

Cheers

David

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