My BT

[JDG94]

Hi there

I registered for MyBT some time last month (Feb ‘22), and I’ve got no data on what my package is, my bills, my usage, my products etc.

Plus I want to remove Sports from my products/package but cannot because of the reasons above. Has any one experienced the loss of data from there MyBT account?

Thanks

[PaddyB]

Hi @JDG94,

Thank you for posting and welcome to the Community. I'm sorry if you can't view your account information through your My BT. If you send me your details, I'll be able to get this investigated.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy